Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to Truenwell ("we," "us," "our"). These Terms of Service ("Terms") govern your use of truenwell.com (the "Site") and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to make a purchase on this Site. By placing an order, you represent that you meet this requirement.

2. Products

We sell dietary supplements and related wellness products. Product descriptions, images, and pricing are subject to change without notice. We make reasonable efforts to display accurate product information but do not warrant that descriptions or other content is error-free.

3. Health & Supplement Disclaimer

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Our products are dietary supplements, not drugs, and are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any new supplement, especially if you are pregnant, nursing, under 18, taking medication, or have a known medical condition. Discontinue use and consult a physician if any adverse reaction occurs.

4. Orders and Payment

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.
Prices are listed in USD and do not include applicable taxes or shipping unless stated otherwise.
Payment is processed securely at checkout through our third-party payment processor.

5. Shipping

See our [Shipping Policy] for details on shipping methods, timelines, and costs.

6. Returns and Refunds

See our [Refund Policy] for details on returns, exchanges, and refund eligibility.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and product formulations — is the property of Truenwell or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without written permission.

8. User Conduct

You agree not to:

Use the Site for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the Site
Submit false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, Truenwell shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products, including but not limited to loss of profits, data, or health-related outcomes resulting from misuse of any product.

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Truenwell harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products.

11. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Washington State.